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The regulations for the address elements in telecommunications. The main goal of these regulations is to legally formalise the allocation and administration of DOMAIN ending in .ch

Billing Address

Any natural person or corporate entity that is registered as the receiver of bills in the user account. Swizzonic sends any bills regarding annual fees or payment information to the billing address.

Contact person

The person (representative of a firm/organisation or private person) who is registered in our database and can be connected to our products. The contact person can either be a holder, billing address or administrative contact.


The termination of the registration of a DOMAIN, due to a cancellation by the holder, an annulment by the registry or the deletion of a DOMAIN carried out by Swizzonic according to the GTC.


DNS stands for Domain Name System. Computers that are connected to the internet, communicate between themselves via Internet Protocol (IP). You have got at least one IP-address which identifies a computer and consists of a number combination. Since it is difficult to memorise such numbers, the “Domain Name System” was introduced so that names instead of numbers can be used.

The namespace of the DNS is structured hierarchically. Each level in the hierarchy is separated by dots. The highest level in the hierarchy can usually be found on the very right.

The “translation” from the DOMAIN to the IP address of the target computer is carried out by the name servers. Here is how that works, demonstrated with the example of a simple “.ch” DOMAIN:
For each functioning DOMAIN on the internet, there has to be at least one registered name server. Said server can provide information about the IP address of the computer on which services like WWW or email are running. These name servers have to be registered into the zone file of the top level domain “.ch” together with the DOMAIN. This happens automatically after the DOMAIN has been registered in the Swizzonic database. If the DOMAIN is being called up using a browser, the name servers for the top level domain “ch” are being requested. They will refer you to the registered name servers of that DOMAIN and will give you the IP address of the web servers. The browser now knows the IP address of the server and can open the requested files.


DOMAINs are a way of addressing the computer so that it can be identified. This enables users to enter names and terms instead of number combinations (IP addresses).


FTP stands for File Transfer Protocol. It is a network protocol for the data transfer via TCP/IP networks. The FTP is used to transfer files between computers via the internet (e.g. to transfer a file from the website to the web server).


The natural person or corporate entity on whose name the DOMAIN was registered. As the owner, this person is entitled to use the DOMAIN.

Hosting, Web hosting, WEB

The terms “web hosting”, “WEB” or “hosting” refer to the holding area of a website on a server that is connected to the internet. As a service provider, the web host provides memory space on his servers to store the necessary website files. The customer can then administer the files him/herself.

Host Name

The host name is the name which distinctly defines a computer in its network. In an URL you can find the host name straight after the protocol details and right before the DOMAIN.


IANA stands for Internet Assigned Numbers Authority. This organisation regulates the allocation of IP addresses, top level domains and IP protocol numbers. The IANA are a subdivision of ICANN.


The Internet Corporation for Assigned Names and Numbers coordinates the allocation of the following terms on a worldwide basis, so that the internet can work without any issues:

  • IP addresses
  • Protocol parameters and port numbers

In addition, the ICANN is also responsable of the stable running of the root name server system on the internet.


The Internationalised Domain Names are the DOMAINs that use different ASCII symbols (umlaut, accents etc.) than the current ones. A standard is used, so that DOMAINS that contain not-ASCII-symbols are shown as valid ASCII-strings.

Internet Service Provider

The Internet Service Provider (ISP), enables you to access the internet (aka. access provider). Most ISP also offer DOMAIN services and everything related to internet appearances.

IP, IP Addresse, IPv4, IPv6

IP stands for Internet Protocol which is a widely spread network protocol. IP addresses enable a logical addressing of devices (hosts) in IP networks like the internet. A host has got at least one defining IP address. An IP address of the IP version 4 usually consists of 4 sets of numbers that are divided by a dot (e.g IPv6 (Internet Protocol version 6) is the successor of the version 4. IPv6 addresses are 128 bit in length (IPv4: 32 bit). This significantly increases the amount of possible addresses.

The IP address room is currently administered by five regional internet registries (RIRs): RIPE NCC, ARIN, APNIC, LACNIC and AfriNIC. RIPE NCC are responsable for the European room and have their seat in Amsterdam.


You can login into your user account using one of your DOMAINs or your user ID and your password. You have to carry out the login in order to administer and cancel the subscriptions of your products. You can order DOMAINs and hosting products without logging in, but that means that you’ll have to open a new user account.

Name-Server (Domain Name Server)

Name servers are part of the DNS and administer the information about which IP address belong to which DOMAIN. If the URL of a website is entered in a browser, the name server will have to supply the IP address in question. That’s the only way a browser can establish a direct connection to the site.

A DOMAIN will only work in the internet, if at least one name server has been configured for that DOMAIN and is registered in the database of the registry rest. registered in the zone file.


Swizzonic PLC is a parter of SWITCH. A partner is a service provider (e.g. hosting provider) who has got a contract with the registry and is able to register DOMAINs for their customers under their own name.

Period of Notice

There is a period of notice of 35 days for both DOMAINs and hosting products. That means that a termination of either has to be carried out no late than 35 days before the end of the subscription period. Otherwise the next subscription period will be offset and the amount will be due, even if the DOMAIN or hosting product is terminated afterwards. The decisive factor here is the date of the termination.


RIPE stands for Réseaux IP Européens which is a coalition of different organisations and individuals who manage IP networks in and outside of Europe. The goal of this community is to ensure administrative and technical coordination, a crucial part in running IP networks.

Second Level Domain

The second level in the hierarchy of the DNS. Let’s take “” as an example:
“swizzonic” is the second level domain and “ch” the top level domain. In an URL you will find the second level domain directly on the left if the top level domain.

Subscription period

The subscription period equals the duration. DOMAINs as well as hosting products have got a duration of 12 months. If products are neither deleted nor cancelled, the subscription period will be prolonged by 12 months.


The Technical and Administrative Regulations that deal with the allocation and administration of “.ch” DOMAINs.

Temporary password

Every time a new user account has been opened or someone orders a password, swizzonic doesn’t send a proper password but just a temporary password that will have to be changed immediately by the user him/herself. That way your DOMAIN and website is guaranteed to be protected.

Top Level Domain TLD

As the name suggests, the TLD is the top level of the hierarchy in the DNS. In a DOMAIN, the TLD can be found on the very right. In “” the Top Level Domain is “ch”.
There are different TLDs:
Generic Top Level Domains (gTLDs): .com, .org, .net
Country Code Top Level Domains (ccTLDs): .ch (Switzerland), .fr (France), .li (Lichtenstein), .de (Germany)


When transferring, your DOMAIN is being transferred from the current holder to a new holder. The new holder will also assume the running contract. That means that there are no costs for the transfer and the subscription period will be continued.

A DOMAIN can only be transferred if it has bene paid.

Important: Hosting products can’t be transferred!


URL stands for Uniform Resource Locator: This is a standardised method of how ressources can be found on the internet (e.g. a website). URLs identify a ressource via an access mechanism (transfer protocol e.g. http) and the location of the file. You could say that the URL is the address of a certain document.

In this example “”, “https” is the transfer protocol, “” the DOMAIN and “/terms-and-conditions/” the path and name of the wanted document.

User account

The user account is the area on our website, in which you can administer and configure your hosting products and DOMAINs after having logged into it, using your user ID or DOMAIN and your password.

User ID

This is a user identification which each contact person receives when opening a user account. The User ID can’t be changed.

Web server

A web server is a program/network service that runs on a computer (server) which is connected to the internet. Upon browser request, the web server will provide you with the wanted files like a whole website or images. The most commonly known web server is the Apache HTTP Server

The computer on which the web server software like the WWW service is running is also referred to as web server.


Website refers to your internet presence as a whole.

Whois (Domain Search)

Whois is a public service/database. You can search for information regarding internet DOMAINs and IP addresses and see who owns which DOMAIN.


WWW stands for world wide web and is the most commonly known internet service. The WWW information system based on hypertext was developed in 1992 by Tim Berners-Lee of the CERN nuclear researcinstitute in Switzerland. Hypertext is a netlike structure of texts and other contents that are connected via links (hyperlinks). In order to identify hypertext, they have got their own address within the internet (URL). That way all documents on the internet can be identified definitively. This netlike structure does not only have to carry text but also multimedia like images, videos and audio.

Zone File

The zone file for the top level domain “ch” consists of a list of all active .ch-DOMAINs including the matching name servers. That zone file can be found on the name servers for the “ch” TLD. The same goes for “.li”. The information on the name server of each domain come from the database of the registry and are updated every hour.

Information: When you have registered a new DOMAIN with name servers, they’ll only be registered into the zone file after they payment has been made.

The name servers for second level domains like are authoritative and have got 1 zone file per configured DOMAIN. It contains the A-Records (IP addresses) of the hosts of the DOMAIN.