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How do I terminate a DOMAIN/a hosting product?

You can terminate the products you subscribed to by immediate effect or by the end of the current subscription-period. Swizzonic does not reimburse the payed amount for products, that have been terminated before the current duration of the subscription.

Please cancel a DOMAIN or a product 35 days before the new subscription-period in your user-account.

Terminate Hosting:

Immediately

After logging in to your user-account, click on „subscriptions“ (grey menu). Then, click on „Products & options“. In the list, you are going to see an overview of your active products. On the right side (Actions), you can see an „X“. If you click on that, a pop-up-window will open up and you can choose „Terminate/Delete now“. After you re-confirm the termination the product will be deleted.

By the end of the subscription-period:

After logging in to your user-account, click on „subscriptions“ (grey menu). Then, click on „Products & option“. In the list, you are going to see an overview of your active products. On the right side (Actions), you can see an „X“. If you click on that, a pop-up-window will open up and you can choose „Terminate/Delete by the end of the subscription period“. After you re-confirm the termination, the product will remain active until the subscription is over.

 

Terminate DOMAIN:

Immediately

After logging in to your user-account, click on „subscriptions“ and choose „DOMAINS“. You are going to see an overview of your active DOMAIN-names you have registered in the user-account. Click on the cross (Actions) and choose „Terminate/Delete now“. After you re-confirm the termination, the DOMAIN will be deleted immediately

By the end of subscription

After logging in to your user-account, click on „subscriptions“ and choose „DOMAINS“. You are going to see an overview of your active DOMAIN-names you have registered in the user-account. Click on the cross (Actions) and choose „Terminate/Delete by the end of the subscription period“. After you re-confirm the termination, the DOMAIN will remain active until the subscription is over.

Important:
If the termination has not been executed 35 days before the end of the subscription period, the notice of termination has not been submitted in time. In this case, the invoice for the following subscription period will have to be paid.

 


What notice periods apply to DOMAINs?